• Overview
• IP Phone System
• IP Phones
• Contact Center
• Mobility
• Communicator
• Conferencing
• Voice Switches

IP Phone System

ShoreTel's IP phone system is a completely integrated unified communications (UC) system that is built from the ground up and designed to be the easiest to use and easiest to manage full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

Distributed Architecture

ShoreTel's distributed architecture is ideal for multi-site companies that span multiple locations because voice switches and servers can be located anywhere on your IP network.

Centralized Management

ShoreTel's web-based management interface, ShoreTel Director, can manage and monitor all aspects of your system including IP phones, voice switches, voicemail, and auto-attendant.

Unified Messaging

Unified Messaging allows access to voicemail and contacts out of the box with Microsoft® Outlook® integration. End Users can also make use of their calendars to schedule conferences and control handling of incoming calls.

Mobility

ShoreTel Mobility extends the full power of a desk phone and UC capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively.

Seamless Integration

ShoreTel can also interface with other PBX and CRM systems with support for SIP, MGCP, legacy TDM, and integration with Salesforce.com, NetSuite, and Microsoft Dynamics CRM.